We've moved! Here's everything you need to know.
Where do we meet?
We so excited to have a new permanent base at Bristol Maritime Academy – in the Underfall Yard. We’ll meet you here!
Take the lane on the left as you look at the Harbour Master building, walk past the changing rooms and you’ll see us on the left. Please see the photos at the bottom of this page.
Please continue to use the free parking on site at the Cottage Inn but it is first come first served. Our nearest pay and display car park is at the ss Great Britain (follow the brown signs or use BS1 6JR), a ten minute walk along the harbourside. We recommend travelling by foot or bike if you’re local.
Sadly there’s not space for bikes in our store or the racking outside. We suggest using the cycle racks in the Underfall Yard car park, or railings outside the Cottage Inn.
What should I bring?
Please bring clothes you don’t mind getting wet. Dress for the weather – sportswear is ideal.
Pease bring old trainers or flipflops as we’ll be walking from the store to the water on rough tarmac.
Bring a change of clothes and a towel if you fancy a shower afterwards.
If it’s warm please bring a water bottle and suncream; we can take them on the water for you. If it’s sunny consider bringing a hat or cheap pair of sunglasses – Raybans don’t float 🙂
We’re happy to store your valuables while you’re on the water. We lock them securely away but belongings are left at your own risk.
Whilst you’re welcome to wear old trainers on the water, in summer we love paddling barefoot as it gives you a better feel for the board. Please bring a pair of shoes or flip flops for walking around on the bank before and after the session though. Under 18’s should bring a pair of shoes to wear during the session.
When should I arrive?
We aim to start each session promptly please arrive five minutes before the start of the session. If you’ve booked a public session we may not be able to delay the start to wait for you.
We start promptly so please arrange to arrive a few minutes early.
We may not be able to delay a session if you’re running late as it’s not fair on the rest of the group. If the session has already started when you arrive we will not be able to refund your booking. At busy times we may not always be able to answer calls at the start of sessions, so please arrive on time.
Please assume your session is going ahead unless you hear from us. We aim to go out in all weathers! The only reason we’d cancel is in the case of very strong wind or thunder and lightning. If we need to cancel we’ll do our best to give you 24 hours notice and let you know by email or text message. If we have to cancel your session we’ll look to reschedule. If that’s not possible we’ll offer you a full refund.
After your session
If you’ve enjoyed your time with us please consider leaving us a quick review on Tripadvisor.
We’re good at what we do but if there’s anything you feel we could do better please let us know in person, or call or email and speak with Tim or Kate. We love feedback!
Old trainers or flipflops
Change of clothes
Swimwear (if wearing a wetsuit)
From our launching point outside the Cottage Inn, walk towards the Harbour Master building as if you’re going to the changing rooms.
Walk towards the changing rooms and keep going. You’ll find us on the left at the Bristol Maritime Academy.